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Here are the most frequently asked questions by our customers and other Diamond painting lovers

  1. What are the shipping charges for orders from DIYPaintingo?

    We don’t charge you any delivery and shipping fee. But if the product is free then a small shipping charge will be applied.

  2. Which payment methods are accepted in DIYPaintingo?

    We Accept Credit card and Paypal Payment Method. You can Pay through your Credit/Debit Card or PayPal account.

  3. How long will delivery take?

    Please allow us 2-4 weeks to deliver your product at your doorstep safely. If you haven’t received your product in the given time please send us an email using the Contact Us page or from this page. Don’t forget to mention your order ID in the email.

  4. What exactly happens after ordering?

    You, Will, receive a confirmation email after your order. But If it doesn’t arrive any need to worry, Sometimes the server also have issues. Thanks

  5. Do I receive an invoice for my order?”

    Yah! you will receive an invoice for your order. But Sometimes it takes time to receive.

To know more please refer to our customer help section.

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